PhoneKick is free for sellers. Buyers only pay a small £10 Security Fee that is included in the price of the advert. Sellers will incur a very small standardised fee from PayPal.
What happens if my phone doesn’t pass the CheckMEND®?
If your device fails the background check, we cannot list it on PhoneKick. Don’t worry, this doesn’t cost you anything. You can contact email@example.com with your certificate ID number where you can get more details.
What is the CheckMEND® background check?
CheckMEND® checks the world's largest source of used mobile phone and device history, including data from police, insurers, retailers and networks. The check provides immediate results, covering:
Three network blocked
Has outstanding finance
Subject to an insurance claim
EE network blocked
O2 network blocked
Has had multiple registered owners
Global GSM/LTE network blocked
Vodafone network blocked
Has been previously recycled
Confirmation of make & model
What is an IMEI number?
IMEI, International Mobile Equipment Identity, is a type of Electronic Serial Number. It’s a unique 15 digit code that’s used to identify all mobile devices.
Should I share or post my IMEI number in my listing?
Never give out or publicly post your IMEI number because unfortunately it can lead to people stealing to make their own fraudulent listings. This isn’t an issue on PhoneKick, since we check every listing’s unique IMEI number, however, they can still use it to list elsewhere.
How do I find my IMEI number?
Type *#06# in your keypad, as if you are calling someone. The IMEi number will then appear. IMEI numbers are usually printed on the manufacturer box of the device, the rear of the handset, the battery or on the SIM card trays for iPhones. You should also find it in your smartphone Settings.
What is the 28 day IMEI lock?
You cannot use the same IMEI number for different devices, we lock it for 28 days on PhoneKick to prevent mobile scams.
When does my listing expire?
PhoneKick’s standard listing expires after 28 days.
When do sellers ship?
PhoneKick sellers are required to ship ‘Signed For’ to the buyer within 2 business days (48 hours) of receiving payment.